Website Terms
Privacy Policy
This policy explains how the Foundation handles enquiries, contact details and basic browsing data through the website.
Information We Collect
When you contact the Foundation through a website form, email, WhatsApp, telephone or another channel, we may collect your name, contact details, enquiry and information related to service follow-up.
Purposes of use
Information is used mainly to respond to enquiries, process event registrations or expressions of interest in collaboration, arrange communication about donations and volunteering, and improve website content and charitable services.
AI customer service, forms and email notifications
If the website enables AI customer service, contact forms or human referral functions, related messages may be used to provide immediate replies, refer matters to Foundation personnel for follow-up, send notifications through the email system, or perform service-quality and security checks. The Foundation will not ask you to submit passwords, banking details, identity documents or full medical records in a general website enquiry.
Cookies, website analytics and social platforms
This website may use basic website analytics, browser cookies, social-media links or embedded third-party content to understand website usage, improve content and help the public contact the Foundation. Third-party platforms such as Facebook, WhatsApp or other external services process data under their own privacy policies.
Data Protection
The Foundation will take reasonable steps to protect personal data and restrict its processing to authorised personnel or service partners with a need to know. It will not sell personal data to third parties without consent.
Data Retention and Third-Party Services
The Foundation retains contact, enquiry and activity follow-up information only for as long as reasonably necessary. Website, email, hosting, form, analytics or social-platform service providers may process limited information for technical operations. The Foundation endeavours to select reasonably reliable services and manage access permissions.
Enquiries and Corrections
If you wish to enquire about, correct or request an end to the use of your personal data, please contact us throughinfo@bayareafoundation.org.hkContact the Foundation.